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PRIVACY POLICY

(1)Collection of Personal Data

In order to provide you with the personalized recommended products, efficient customer service, and timely news notification, we record some information you’ve given previously from your visit to our site and your registration and browsing of our site. 

Including your name, e-mail address, gender, your account settings, IP, fingerprint data, device information, your billing and shipping address information, phone number, address, credit card information, language preference, merchandise category preferences.

we respect and take the protection for your personal information very seriously. We ensure that your privacy is protected when using our services. Once we receive your data transmission, we have technical and organizational measures in place to help protect your data from loss, manipulation, unauthorized access, etc. We continually adapt our security measures in line with technological progress and developments. We protect your data using encryption using Secure Sockets Layer (SSL). SSL is a function that encrypts all information sent between buyer and seller, including card information, so that card details cannot be read by external parties.

 

(2)Use of Personal Data

We collect Personal Information that you provide to us voluntarily and process it for the following purposes:

To create your personal account at kelendress.com

To complete transactions with you;

To be able to contact you in the event of any problem with the delivery of your items;

To communicate with you the latest market trend and enable you to participate in promotions if you have ever subscribed;

To know your needs and preferences and recommend personalized products;

To develop, enhance, market and provide products and services to meet your needs;

To process exchanges or product returns;

To improve our services and respond to requests or complaints.

 

(3)The Content & Frequency of our communication with you

  • For automatically triggered email, SMS, and App push notifications

We may send you a confirmation email or a SMS verification after you register with superbnoiva as well as service-related notifications as necessary. 

For example: 

Your order confirmation email;

Your address change confirmation email;

Your payment confirmation email;

Your order delivery notice;

Your package logistics method changing notification;

The above list are closely related to your order. We strongly recommend that you do not unsubscribe. If you insist on deleting your account information, the above email will not be received again.

The frequency of these notifications is closely related to your interaction on our website. We cannot promise a certain amount of delivery.

How to delete my account: 

Please refer to (5)Right to Opt-out.

 

  • For manually group email or SMS, and App push notifications

We will send group email newsletter, SMS newsletter, and App push notifications after we received your subscription request. The content of such notification contains:

Special offers for subscribers only;

New products updated;

Website promotion and coupon;

Products personalized recommendation;

Shopping and wearing, maintenance tips;

Updates of service policy.

You may receive above notifications 2-5 time per week in average. You can unsubscribe at any time.

How to unsubscribe: 

Please refer to (7)Right to Opt-out.

 

(4) Processing of information

You agreed to clearly and fully understand, for the sole purpose that providing you with the personalized recommended products, efficient customer service, and timely news notification, we shall have the right to your personal data or data set for processing, including but not limited to the following any one or a series of operations, such as collecting, recording, organization, construction, storage, adaptive or modify, retrieval, consultation, use, disclosure, dissemination or other use of, arrangement, combination, limit, delete, or destroyed, whether or not the operation using automated means.

 

(5)Right to Opt-out

Delete my account

Jenniedress is committed to providing you with continuous, high quality products and services. But if you want to delete all your data information on our website, we respect your choice and shall fully cooperate. Please contact Jenniedress customer service and they will reply you within 24 hours. All your information will be completely deleted from the server of Jenniedress.

Shortly afterwards, you can submit delete account request through our web page. This is currently under development. Before this, you can contact customer service to help to delete.

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