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Return Policy

Jenniedress are trying to provide you best customer service and products.  Because all the dresses are handmade to order. please choose size and color carefully before order.

For standard sized dress, minor alteration to fit maybe needed.  Please find a skilled seamstress in local to do this for you.

Full refund will be provided for lost package and products any damaged, defective or mishandled.  

For orders with wrong size and wrong color, we will provide full refund.

For the order with correct size and color ,we offer 50% refund after get the dress back in perfect condition.

If there is any such condition, please contact us within 48 hours after you get the dress.

Order Cancellation

Order canceled within 24 hours will get full refund.  Order canceled within 24-72 hours will be refunded 60% cost of the dress and full shipping cost. Order canceled more than 72 hours will be charged 60% cost of the dress .

Email: info@jenniedress.com

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